Frequently Asked Questions
The lab can add these costs to the patient's invoice as an additional fees to enable him/her review his/her test result reports online attached with their interpretations and save re-visiting the lab to receive the printed reports. Or the lab can bear that cost itself considering saving money required printed paper-reports, printer inks, and lab promotional paper envelopes. This could be equivalent to that cost (or even higher to be considered as additional profits for the lab).
Some labs can also increase this cost to collect additional fees for its own benefit. This action turns this e-service into completely free service, Beyond that to a profits' generator for the lab itself.
Any lab out of this service will lose its pace with modern technology and will be unable to compete with other laboratories provide their patient test results online.
▶ Can a laboratory employee use the computer, smart phone, and other tablets to upload the patients’ test result reports?
▶ Can the control panel user delete the already uploaded patient test result report(s) or interpretation report(s)?
This self-timer has been set to prevent illegal interference to the control panel user without permission of the laboratory admin.
But it should be noted that any report that is uploaded online is deducted from the balance, even if it is deleted later, it cannot be restored into the lab balance again.
▶ Has the control panel admin the power to control other user(s) account(s) and potentials including changing their login data?
The patient will then, at the time set by the lab employee, open the link on any computer connected to the internet and enter his/her username and password in the specified text place to view his/her test results and interpretation reports, which could be reviewed, downloaded and printed by the patient his/herself. Also, the patient can download the free mobile application using the attached QR-Code link in the Patient Card and login to review his/her test result(s) in the same manner as above.
If you are using Microsoft Word or Excel, you can save the report (via Save As command) as a PDF file.
If you are using Microsoft Access, you can export the file as an Excel file, then open it with Microsoft Excel and re-save it using (Save As command) to save it as PDF file. You can review this tutorial video for that purpose.
▶ As well as patients, I deal with intermediate laboratories, healthcare providers, medical clinics and hospitals. Does your system support this type of business dealings?
▶ Does (seeMyResult)™ e-service have security and privacy features for both patient data and laboratory records?
When a patient clicks on that button, he/she will be directed to the login data page to browse his/her uploaded test result reports online.
** Please note that we do not embed that button into your lab website or phone app. It should be done by the developer who had designed them for you.
▶ How and when can I purchase uploadable test result reports and interpreted test reports balances? And is there a minimum or maximum balance limits to be purchased?
You can increase your reports' balance at any time from within the (Balance and Billing) section in your control panel. You pay a small fee for a package that contains a specified number of uploadable test result reports, as well as a package of interpreted test reports. You have the ability to purchase single or multiple packages each time.
▶ I tried to create an interpretation report for a certain medical test, but I did not find in your medical tests menu, can I add it?
▶ When I try to create interpretation reports for my patients, I found that it is based on the already saved tests' reference values in the system. Can I change these reference values to fit mine?
Any modification you make in these reference values will be applied only to your personal account and within your private control panel and will not affect the other system users.
▶ Do I have to upload a patient's test result report, along with its interpretation report each time? Or can I just upload it online separately?
Location: New Damietta city, Egypt
Address: 160 Al Markazeya Zone, in front of National Bank of Egypt
Phone no.: (002) 01018584111 - 01018584222
WhatsApp.: (002) 01091476084
E-mail: [email protected]
Open time: 11:00 am - 08:00 pm. Everyday except Fridays